// Professional IT Consulting Services and SAP Training

Full Lifecycle IT Services
Maximizing Digital Transformation Value

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SAP实施服务
// MTC’s Service Advantages

Services We Provide

We provide end-to-end digital lifecycle services, from industry digital transformation consulting, IT planning, SAP implementation, IT system operations and maintenance, SAP training, to user enablement. MTC’s services offer the following advantages:

Service Centers
Languages Delivered
x 24
Global Support Services
// IT Consulting & Planning

Help You Define a Clear Digital Transformation Roadmap

MTC's professional team, leveraging extensive industry expertise and digital transformation experience, provides IT consulting services tailored to clients' business operations and strategic development. We help drive future growth, optimize current digital capabilities, and accelerate digital and business transformation.

Through preliminary project research, we gain an in-depth understanding of the project background and system requirements, clarify business processes and priorities, and conduct initial training.This enables us to establish a practical project timeline and resource plan, while ensuring comprehensive preparation for the digital transformation journey.

Through research and analysis of the enterprise's current business operations, we conduct gap analysis between the client's actual business practices and the blueprint design. We continuously refine the prototype to align with business processes and practices, developing an achievable business blueprint. Meanwhile, through best business practice training, we establish a solid and reliable foundation for project implementation and enterprise digital transformation.

Through system configuration and unit testing, validation with end users to ensure alignment with business requirements, refinement of authorization design and interface implementation, continuous system adjustments, and integration testing, ultimately build a functional system prototype.

Following data migration validation and system confirmation, conduct effective UAT testing, develop comprehensive training manuals, and deliver end-user training to ensure thorough preparation for go-live. After system go-live, MTC's professional team provides continuous support to ensure system stability and optimal performance at all times.

MTC's professional team provides ITIL-based system operations and maintenance services, including daily operational support, service quality monitoring, and 7*24 emergency assistance. We help enterprises successfully establish ERP system operations and maintenance mechanisms to ensure highly efficient system performance.

 

Monitor and analyze applications through the SAP UEM system to enhance system operational optimization and management capabilities. As the business evolves, perform data migration and version upgrades, and provide secondary implementation and customized development services based on new requirements.

// Our Expertise

Delivering Excellent Digital Solutions
Ensuring Customer Success

SAP Implementation

MTC Information Technology has a professional SAP implementation consulting team that helps enterprises analyze, deploy, and optimize ERP systems and enhance applications to build an information management platform.

Upgrade and Migration

MTC Information Technology provides professional SAP version upgrade and data migration services, helping enterprises achieve optimal transformation safely and efficiently.

SAP AMS

MTC has a professional AMS team that provides multilingual SAP support services to SAP users, ensuring maximum operational efficiency of clients' SAP systems.

System Health Diagnostics

Through SAP UEM by Knoa (User Experience Management system), we help enterprises analyze SAP system health and application usage, optimize business processes, and enhance user capabilities.

Technical Development

MTC has established in-depth collaboration with SAP Labs and maintains a professional technical support team. We provide services including secondary implementation, customized development, and configuration for enterprises.

Global Rollout

Global Template Implementation MTC holds official SAP product and service authorization across 6 global regions, providing 24/7 global support and delivery services in 7 languages.

// Pioneering Your Digital Future

Complete lifecycle support for enterprise success

MTC provides comprehensive digital lifecycle services, including digital transformation consulting, IT planning, SAP implementation, IT system operations and maintenance, digital innovation and insights, SAP training, and user enablement.

 

We believe that knowledge transfer is more important than project implementation itself. We advocate for full-cycle participation of key users to help clients cultivate professional teams who are proficient in system management, business processes, and management principles, enabling them to achieve tangible value and growth for sustainable development.

Project Preparation and Blueprint Design

Develop clear and executable project timelines, resource plans, and business blueprints

  • Define project timeline and resource plan
  • Identify project team members on both sides
  • Hardware/software environment preparation
  • Detailed requirement analysis
  • Best business practice training
  • Aligned process design
  • Achievable project blueprint
Project Implementation and Go-Live

Deliver and launch the project on time, on quality, and on budget

  • Involvement of key users throughout the process
  • System configuration, integration testing, and system realization
  • Pre-go-live data validation and migration
  • System confirmation and production system installation
  • End-user training and knowledge transfer
  • System go-live and post-go-live support
  • Project acceptance and handover
Post-Go-Live and Continuous Application

Support continuous optimization and improvement through AMS and training programs

  • Integrated AMS platform based on ITIL framework and SAP Solution Manager
  • Establish customer satisfaction feedback standards and AMS performance metrics
  • Develop detailed end-user operation and training plans
  • Continuously improve user proficiency through SEN knowledge platform
  • Monitor system health and perform regular optimization via UEM
//Contact MTC

Your Trusted Global SAP Partner

MTC Information Technology

MTC is an SAP Gold Partner and SAP Training Partner, dedicated to providing industry-specific digital transformation consulting and SAP-based digital solutions to clients worldwide. With over 300 successful SAP implementations across 14 countries globally, MTC helps diverse enterprises—from Fortune 500 companies and publicly listed corporations to growing businesses—achieve digital business transformation and innovation.

Global Service Center

Greater China

Shanghai

Suzhou

Beijing

Guangzhou

Wuhan

Tianjin

Shenyang

Hong Kong

Kaohsiung

Overseas

Singapore

Los Angeles

Munich

Tokyo

Kuala Lumpur

LinkedWorld Support Centers

India

Canada

Brazil

Mexico

United Kingdom

Spain

Italy

Austria

Switzerland

Czech Republic

UAE

Saudi Arabia

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