// MTC Solutions
MTC Enterprise Assistant
MTC Enterprise Assistant
MTC Smart Enterprise Services Solution
LLM-based Intelligent Enterprise AI Services Solution: Unleashing the Value of Your Data and Knowledge
What is MTC Enterprise Assistant?
MTC Enterprise Assistant is a next-generation enterprise AI agent application platform and super portal based on LLM (Large Language Model), unlocking the value of enterprise internal and external data and knowledge through AI. MTC will help enterprises deploy customized AI applications in SaaS mode, including AI enterprise knowledge management and employee assistant, marketing and customer service assistant, intelligent document and paperwork processing, AI agent customization platform, and other applications.
AI-Powered Knowledge Management & Employee Assistant
Knowledge retrieval and intelligent Q&A application based on LLM combined with enterprise proprietary knowledge and general policy information
An employee self-service platform integrated with HR applications
Marketing & Customer Service Assistant
Intelligent Q&A and content generation for customer-facing marketing and customer service scenarios based on LLM combined with enterprise internal knowledge and data
AI-powered lead-to-sales closed loop integrated with CRM applications
Intelligent Document & Invoice Processing
Extract and recognize documents or invoices in any format and convert them into structured data for export based on LLM
Embed and integrate with existing SAP ERP, Ariba, and Concur business processes to automatically match master data and generate corresponding system documents
AI Agent Customization Platform
A no-code development platform for customizing agent functions, workflows, and collaboration based on customer needs
API-based integration with SAP or other enterprise application systems
Unlock the comprehensive value of combining enterprise data and knowledge
Highlights of MTC Enterprise Assistant
MTC Enterprise Assistant leverages the latest generative AI to better empower your employees and business, unlocking the value of your corporate knowledge and system data in unprecedented ways, while safeguarding your enterprise data and privacy through your preferred deployment approach.
Cutting-Edge Technology
Exceptional Accuracy
Controllable Q&A
One-Click Knowledge Import
Maintenance-Free
Rich Public Knowledge Base
Built on Deep Business Expertise
Integrated Ticketing System
Multilingual Q&A
Flexible Deployment
AI-Powered Enterprise Service Solutions
LLM-based Intelligent Enterprise AI Services Solution: Unleashing the Value of Your Data and Knowledge
Use Cases of MTC Enterprise Assistant
MTC Enterprise Assistant is built on cutting-edge artificial intelligence technology, deeply integrating internal and external enterprise data and knowledge for wide application across all aspects of business operations and management. By providing personalized and intelligent interactive services, it effectively enhances employee productivity and customer satisfaction, empowering enterprises to achieve intelligent transformation and boost competitiveness.
Enterprise Knowledge Management AI Agent
Enterprise Knowledge Base
Supports answering private domain knowledge and world knowledge
Document Grounding
Answers grounded with source information
Supports viewing of knowledge reference documents
Multi-language Support
Supports interactive dialogue and translation in multi-language
Accuracy & Reliability
Supports knowledge question and answer feedback (like/dislike)
Support autonomous learning to improve accuracy continuously
Enterprise Knowledge Management AI Agent
Maintenance Free
Self service knowledge upload
Document repository import via integration
Fast batch imports via table template
Automatic document segmentation
Decentralized and Segregated
Knowledge base organized in fold directory
Permission based knowledge access
High Standard Privacy and Security
Built in identity management
Personal data protection and system security standard compliance
Employee Self-Service AI Assistant
Always Online
7x24 AI Intelligent Service
Simple user experience
High quality assistance
Get answer when you need it
Improve workplace satisfaction
Employee Collaboration
Statement tools collaboration
Workflow approvals
Employee HR Self-Service
Accomplish employee centric self services through integration with HR applications of:
- Time Management
- Total Awards
- Employee Central
- Talent Development
Customer Engagement AI Assistant
Always Online
7x24 AI Intelligent Service
Multi-language support
Marketing, Sales and Customer Services assistance
Lead to Opportunity Assistance
Demand generation
Product recommendation
Leads summary and discovery
SCRM/SFA/MA application integration
Customer Satisfaction
Accurate recommendation
Autonomous knowledge improvement
Improved efficiency and customer satisfaction
AI Agent Platform
No-Code Development Platform
Prompt engineering
Survey classification
Intuitive drag-and-drop experience
Easy Agent Customization
Create, customize, and orchestrate AI agents to automate business processes and generate valuable insights that drive business growth
Flexible Knowledge Base and System Integration
Unlock business value through AI by integrating enterprise knowledge and data sources
MTC × SAP AI Innovation Application
AI Document Extraction Agent
By intelligently automating business processes, MTC AI Document Extracction Agent significantly reduces manual effort, boosts efficiency, and transforms your document processing experience like never before.
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MTC Information Technology
MTC is an SAP Gold Partner and SAP Training Partner, dedicated to providing industry-specific digital transformation consulting and SAP-based digital solutions to clients worldwide. With over 300 successful SAP implementations across 14 countries globally, MTC helps diverse enterprises—from Fortune 500 companies and publicly listed corporations to growing businesses—achieve digital business transformation and innovation.
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